Privacy Policy
How we collect, use, and protect your information at JOT HQ.
Last updated: August 12, 2025
The Simple Version
We keep it simple:
- We only collect information you give us directly
- We use it to respond to your questions and send you helpful content
- We don’t sell your information to anyone
- You can ask us to delete your information anytime
- We use standard website tracking (cookies) like most sites
If you want the legal details, keep reading below.
Information We Collect
Information You Give Us Directly
- Contact forms: Name, email, message content
- Newsletter signup: Email address, optional filter size
- Comments (if we add them): Name, email, comment content
Why we collect this: To respond to your questions and send you information you’ve requested.
Automatic Information Collection
- Website analytics: Pages you visit, time spent, device type, general location (city/state)
- Technical information: Browser type, IP address, referring website
- Cookies: Small files that help our website function properly
Why we collect this: To understand how people use our site and improve it.
How We Use Your Information
✉️ Communication
When you contact us or subscribe to our newsletter, we use your information to:
- Respond to your questions and requests
- Send you the newsletter content you requested
- Follow up if you ask us to research something
Website Improvement
We use website analytics to:
- See which content is most helpful to visitors
- Fix technical problems and broken links
- Understand what topics people are most interested in
- Make our site easier to navigate and use
Business Operations
We may use information to:
- Comply with legal requirements
- Protect against spam and abuse
- Understand our affiliate program performance
Information We Share
Cookies and Tracking
Third-Party Services
Email Service Provider
Service: Beehiiv (for newsletters)
What they get: Email addresses of newsletter subscribers
Why: To send you the emails you requested
Their privacy policy: beehiiv.com/privacy
Analytics
Service: Google Analytics
What they get: Anonymous website usage data
Why: To understand how people use our site
Their privacy policy: policies.google.com/privacy
Affiliate Programs
Services: Various retailers (Amazon, Filterbuy, etc.)
What they get: Information that you came from our site when you make a purchase
Why: So we can earn affiliate commissions
Note: They don’t get your personal information from us
Your Rights
Access Your Information
You can ask us what personal information we have about you. We’ll provide it within 30 days.
✏️ Correct Your Information
If we have wrong information about you, let us know and we’ll fix it.
️ Delete Your Information
You can ask us to delete your personal information. We’ll do it unless we have a legal reason to keep it.
Unsubscribe from Emails
Every email we send has an unsubscribe link. Click it and you’ll be removed immediately.
Data Portability
You can ask for a copy of your information in a standard format to take elsewhere.
How to Exercise These Rights
Contact us using our contact form and mention which right you want to exercise. We’ll respond within 30 days.
Data Security
How We Protect Your Information
- Secure website: All data transmitted to/from our site is encrypted (HTTPS)
- Limited access: Only our team members can access personal information
- Regular updates: We keep our website and servers updated with security patches
- Trusted providers: We only work with reputable service providers with good security practices
⚠️ The Reality
No website is 100% secure. While we take reasonable precautions, we can’t guarantee that your information will never be accessed by unauthorized people. That’s why we only collect the minimum information we actually need.
Children’s Privacy
Our website is designed for adults dealing with home maintenance and HVAC systems. We don’t knowingly collect personal information from children under 13.
If you’re under 13, please have a parent or guardian contact us instead of using our contact forms directly.
If we discover we’ve collected information from a child under 13, we’ll delete it promptly.
Changes to This Policy
We may update this privacy policy occasionally. When we do:
- We’ll update the “Last updated” date at the top
- For major changes, we’ll notify newsletter subscribers
- We’ll explain what changed and why
We encourage you to review this policy periodically, especially if you have concerns about privacy.
Contact Us
Questions about this privacy policy? Want to exercise your rights? Here’s how to reach us:
General Privacy Questions
Use our contact form and mention “Privacy Policy” in the subject line.
️ Data Deletion Requests
Use our contact form and mention “Delete My Data” in the subject line. Include the email address you want us to delete.
Email Issues
Can’t unsubscribe or having email problems? Contact us and we’ll fix it manually.
Response time: We typically respond to privacy requests within 5 business days, with full resolution within 30 days.